Privacy Policy

1. Information We Collect

We collect only the information you voluntarily provide through our enquiry forms:

• Name — to address you correctly in our response.
• Mobile number — to contact you regarding your enquiry.
• Organisation name (where provided) — to understand your procurement context.
• Product or requirement details — to prepare an accurate quote or response.

We do not collect payment information, identity documents, or any sensitive personal data.

2. How We Use Your Information

We use the information you provide exclusively to:

• Respond to your product enquiry or quote request.
• Share product specifications, pricing, or dispatch timelines relevant to your requirement.
• Follow up on pending enquiries via phone or email.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not add your details to mailing lists without your consent.

3. Data Retention

Enquiry records are retained for a reasonable period to support follow-up and order fulfilment. If you would like your information removed from our records, contact us at info@niplastindia.org and we will delete it within 30 days.

4. Cookies

This website uses only essential session cookies required for basic functionality (such as CSRF protection). We do not use advertising cookies, tracking pixels, or cross-site analytics cookies. No cookie consent banner is displayed because no non-essential cookies are set.

5. Third-Party Services

This site uses the following third-party services, each with its own privacy practices:

• Google Maps — embedded on our contact page to show our factory location. Subject to Google's privacy policy.
• WhatsApp — clicking the WhatsApp button opens the WhatsApp application or website. We do not receive any data from this interaction beyond what you choose to send.
• YouTube — corporate video embeds may be present on the About page. YouTube may set its own cookies when the video is played.

6. Security

All form submissions on this site are protected by CSRF tokens. Our hosting environment is maintained with regular security updates. While we take reasonable precautions, no transmission over the internet is completely secure. Please exercise discretion in the information you share.

7. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to access, correct, or erase personal data we hold about you. To exercise any of these rights, contact us at the details below. We will respond within 30 days.

8. Contact Us

For any privacy-related questions or requests, reach us at: